Personal Strengths/Traits:
- Interagency Relations:
o Strong Interagency Relations background
o Demonstrated ability to achieve mutually acceptable solutions
· Organizational Skills:o Efficient “Multi Tasking” skills under extremely challenging circumstances
o Practice that it is best to be “Pro-Active, rather than “Re-Active”
· Honesty:o If mistakes are made, learn from them and move forward in a positive manner
· Integrity:o Fairness – Practice “Is this how you would want others to treat you or members of your family?”
· Change Acceptance:o Accept & Adapt to change – If not, will be left behind as others move forward
Program Manager – Avaya Government Solutions: June, 2011 – May, 2012
Deliver an Emergency Notification System for the City of New York, Office of Emergency Services (OEM), and the Department of Information Technology and Telecommunications (DoITT) – Multi Phase Project – Phase 1 Cutover/Post Cutover, Phase 2 – Add Participants.
Project consisted of an Upgraded Notification System utilizing multiple methods of Delivery including; Phone (Hard Wire & Cell), Short Message Service (SMS) Text, Email, Fax, Instant Messaging, and Social Networking via Really Simple Syndication (RSS) Feeds. Project GIS enabled to provide Notifications by Geographical areas.
· Project Management: Supervised Project Manager and jointly worked Project
o Organize and Manage, Conduct Oversight, Strategic Planning, Schedule monitoring/tracking – Conducted Weekly Status Meetings, Conference Calls, & Web Conferencing – Use of SharePoint for information sharing
o Project Planning – Develop Communications Management Plan
o Manage Risk/Issue Logs, and Track
Fire Department Management Experience: - CAL FIRE - 1971 - 2006
Deputy Chief Command & Control: Sacramento HQ – July, 2003 - September, 2006
Deputy Chief of Command and Control - Managed Sacramento Command Center (Statewide Command and Control Center) & Computer Aided Dispatch (CAD) project. Critical areas in assigning a multitude of resources for emergency incidents on a statewide basis. Oversaw efforts of 2 Regional Coordination Centers and 21 Unit Emergency Command Centers (911 Dispatch)
· Coordinate with Governor’s Office of Emergency Services for dispatching of Local, State, & Federal resources to Emergency Incidents throughout the State of California
· Represented CAL FIRE as Agency Representative in Statewide OES EOC
· Interaction with the California State Legislative Analyst Office Staff
· Analysis of proposed legislation affecting CDF Command and Control
Assistant Chief – CAD Project Manager: Sacramento HQ - July 2002 to July 2003
Project Manager, Computer Aided Dispatch (CAD) Project ($15.1 million project) – Upgrade CAD to latest technology. Managed all aspects of complex project. Close interaction and Oversight of Project Contractor, Northrop Grumman, Public Safety Inc. Altaris CAD.
o 21 CDF Emergency Command Centers, & Statewide Training Academy
o Phase 1 rollout – 10 month statewide implementation
o Phase 2 rollout – Develop/deploy added Technology Interfaces for CAD to CAD, and Federal Resource Ordering (ROSS) – National Wildfire Coordination Group
o RMS Implemented to address requirements of providing Accurate/Timely reports, Financial Data, Public/Media inquiries, Training, Statistics, & Political Concerns.
o Monitored Requirements to ensure compliance
o Evaluate Risk/Issue Logs & conducted weekly reviews – Action items to mitigate o Monitored Testing/Re Testing processes to ensure any software errors corrected o Oversaw development of Maintenance and Support Contract for long term support of new CAD System
Staff Battalion Chief, Emergency Command Center (ECC – 911 Dispatch Center) Chief: Tulare County Headquarters – June 2000 to April 2002
Emergency Command Center Chief/Manager – Managed Staff assigned to 911 Dispatch Center - ECC provided emergency dispatching services under contract for 10 separate agencies
· Maintain Emergency Evacuation Plan to provide for Communications Center relocation while providing continuation of Public Safety Communications – Conduct Drills
· Monitored/Evaluated staff performance and took corrective measures as required
· Reviewed Call Logs per request or as applicable based on observations
· Managed Mobile and Handheld Radio Inventory – Budgeted replacement cycle
· Scheduled Radio Tech Maintenance/Repair of Radio System including Repeater Sites
· Prepared detailed Reports in response to requests from Internal and External parties (Field & Management Staff, Outside Agencies, County Board of Supervisors, etc.)
· Project Manager for complete Dispatch Center facility remodel – Temporary relocation
· Completed Emergency Command Center Operations Course (3 Week)
Field Battalion Chief, Porterville Battalion: Tulare County – August 1995 to June 2000
Field Battalion Chief in command of 6 Fire Stations:
· Shift Battalion Chief Officer coverage on a wide variety of emergency incidents. Routinely responded to calls within a 2 Battalion area. Assigned Battalion was the busiest Battalion in the County –Incident Commander (IC) on roughly 175 Residential Structure Fires, 6 Major Commercial Structure Fires, 200 vegetation fires, 15 Hazardous Materials Incidents, 12 Multi-Casualty Incidents, and 1 major Flooding Incident.
Education:
· 76 College Semester Units Completed, 3.75 GPA
· Completion of National Fire Academy (FEMA) Coursework in Emergency Management
o Command and Control of Natural and Man Made Disasters
o Executive Analysis of Fire Service Operations in Emergency Management
· Multiple High Level Emergency Management ICS Certifications including; Incident Commander, Operations Section Chief, Finance Section Chief, Safety Officer, Information Officer, Agency Representative, Strike Team Leader (Engine & Crew), & ICS 100/200/300/400
Hobbies:
· Photography:
o Published 6 times
o Multiple awards at County, State, and National levels
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